Shipping Policy
Thank you for shopping with Easy Basic Creations. This Shipping Policy explains how we process, ship, and deliver your stroller orders. Please review the details below so you know exactly what to expect after placing an order.
Shipping Area
We currently ship to addresses within the United States only. At this time, we are unable to process orders for delivery outside the United States.
Shipping Costs
We are proud to offer FREE shipping on all orders, with no minimum purchase required. There are no hidden fees or extra shipping charges added at checkout — the price you see is the price you pay.
Order Processing Time
All orders are processed within 1–2 business days after payment has been successfully confirmed. Orders placed after 2:00 PM EST may be processed the following business day.
Please note that we do not process or ship orders on weekends or federal holidays. Business days are Monday through Friday, excluding federal holidays. Any order placed on a Saturday, Sunday, or federal holiday will begin processing on the next available business day.
Delivery Time
Once your order has shipped, transit time is typically 2–5 business days, depending on your location. Combined with our processing time, you can expect a total estimated delivery time of 3–7 business days from the date your order is placed.
Please keep in mind that these are estimated timeframes and not guaranteed delivery dates. Actual delivery times may vary based on your location and carrier conditions.
We ship orders using [CARRIER NAME] to ensure safe and reliable delivery to your doorstep.
Shipping Confirmation & Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information. This allows you to follow your package's journey from our facility to your front door.
If you do not receive a shipping confirmation email within 2 business days after placing your order, please check your spam or promotions folder or contact our support team for assistance.
Delays & Exceptions
While we do our best to ensure timely delivery, occasional delays may occur due to factors outside our control, such as severe weather conditions, high shipping volume, carrier issues, or peak seasons (including holidays like Christmas and major sales events such as Black Friday). During these periods, delivery times may take longer than the estimated window.
We appreciate your patience and understanding if such delays occur, and we will do our best to keep you informed if we become aware of any significant disruption to your order.
Lost or Damaged Packages
If your package appears to be significantly delayed, lost, or arrives damaged, please contact our customer support team at support@easybasiccreations.com as soon as possible. We will work with you and the shipping carrier to investigate the issue and find the best possible resolution, which may include a replacement, refund, or further assistance depending on the situation.
Contact Information
Business Name: Easy Basic Creations
Website: easybasiccreations.com
Address: 11752 SW 237th St, Homestead, FL 33032
Email: support@easybasiccreations.com
Phone: (386) 473-5268
Business Hours:
Saturday – Sunday: Closed
Monday – Friday: 10 AM – 5 PM