Payment Policy
1. Accepted Payment Methods
We accept the following payment methods: [PAYMENT METHODS – e.g., PayPal, Stripe, Visa, Mastercard, American Express, Discover, Apple Pay, Google Pay, Shop Pay].
All available payment options will be displayed at checkout. We may update or change our accepted payment methods at any time without prior notice.
2. Payment Processing
Payment is required in full at the time of purchase in order for your order to be processed. [PAYMENT TIMING – e.g., Your card will be charged immediately upon checkout / Your card will be authorized at checkout and charged once your order ships].
Once payment is successfully processed, you will receive an order confirmation email. If payment cannot be completed for any reason, your order will not be processed until the issue is resolved.
3. Currency
All prices displayed on our Site are listed in U.S. Dollars (USD), unless otherwise stated. If you are shopping from outside the United States, your bank or payment provider may apply currency conversion fees; please check with your provider for details.
4. Pricing and Taxes
We strive to display accurate, up-to-date pricing for all products on our Site. Prices are shown before applicable taxes unless otherwise noted, and any applicable sales tax will be calculated and displayed at checkout based on your shipping address. [TAX INFORMATION – e.g., Sales tax is collected in states where we are required by law to do so].
If a pricing error occurs due to a technical or human error, we reserve the right to correct the price and will notify you before processing your order, giving you the option to confirm or cancel your purchase.
5. Payment Security
Your payment security is a top priority. All transactions on our Site are processed through secure, PCI-compliant payment gateways using SSL (Secure Socket Layer) encryption to protect your personal and financial information.
We do not store your full credit card number or sensitive payment details on our servers. Payment information is handled directly by our trusted payment processors in accordance with their own security standards and privacy policies.
6. Payment Issues
If you experience a payment issue, it may be due to one of the following:
- Failed transactions: This can occur due to connectivity issues, insufficient funds, or payment gateway errors.
- Declined payments: Your bank or card issuer may decline a transaction for reasons such as insufficient funds, incorrect card details, or security flags on your account.
- Incorrect billing details: Please make sure your billing address and card information match exactly what is on file with your bank or card issuer.
What to do if you experience a payment issue:
- Double-check your card number, expiration date, CVV, and billing address for accuracy.
- Try an alternative payment method, if available.
- Contact your bank or card issuer to confirm there are no restrictions on your account.
- If the issue persists, contact our customer support team at support@easybasiccreations.com, and we will be happy to assist you.
7. Fraud Prevention
To protect both our customers and our business, we reserve the right to review, verify, cancel, or place a hold on any order that appears suspicious, fraudulent, or high-risk. This may include contacting you for additional verification before processing your payment or shipping your order.
We will never ask you to share sensitive payment information (such as your full card number or CVV) through unsecured channels like email or social media.
8. Installment Payments / Buy Now, Pay Later
We may offer flexible payment options that allow you to split your purchase into installments through third-party providers such as [Klarna, Afterpay, Shop Pay Installments, Affirm, or similar services], where available.
These installment plans are provided and managed directly by the third-party provider, and your use of such services is subject to their own terms, conditions, and eligibility requirements. Please review the provider's terms carefully before selecting this payment option at checkout.
9. Refunds
If you are eligible for a refund under our Return & Refund Policy, refunds will be issued to your original payment method. [REFUND METHOD & TIME – e.g., Please allow 5–10 business days for the refund to appear in your account, depending on your bank or card issuer's processing times].
For full details on eligibility, timelines, and the return process, please refer to our separate Return & Refund Policy.
10. Contact for Payment Questions
If you have any questions or concerns about a payment, charge, or billing issue related to your stroller order, please don't hesitate to reach out. We're happy to help.
Contact Information
Business Name: Easy Basic Creations
Website: easybasiccreations.com
Address: 11752 SW 237th St, Homestead, FL 33032
Email: support@easybasiccreations.com
Phone: (386) 473-5268
Business Hours: Saturday – Sunday: Closed
Monday – Friday: 10 AM – 5 PM