Shipping
All orders are processed within 3-7 business days. Orders are not shipped or delivered on weekends or holidays.
We know you're excited to get your products, and we're just as excited to send it to you! But if we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.
** Items that are ordered together may not arrive in the same package or at the same time since some items are custom made and require extra attention. **
Shipping rates & delivery estimates
Shipping charges and delivery estimates for orders vary depending on the current rates for the shipping provider. Rates and estimates will be calculated and displayed at checkout.
We know that you have a lot of options when it comes to choosing a shipping provider, so we try our best to offer competitive pricing.
Delivery delays can occasionally occur.Domestic:
Standard 3 - 5 Business Days
Expedited 2-3 Business Days
Shipment Confirmation & Order tracking
We're excited to let you know that your order has shipped! When your order ships, we'll send you a confirmation email with your tracking number. The tracking number will be active within 24 hours.
Damages
Easy Basic Creations is not liable for any shipping delays, lost packages, or damages due to transit. All orders are delivered via a third-party courier service, and we are not responsible for any damages that occur during the shipping process.
If you receive a damaged package in transit, please contact the shipment carrier to file a claim; save all packaging materials and damaged goods before filing a claim. We also recommend that you retain all tracking information related to your order so that you can provide it to the courier when filing your claim.
All delivery timelines listed at checkout are estimates only and may vary.
Contact Us
If you have any questions about this shipping policy, you can contact by sending us an email: EasyBasicCreations@gmail.com